Project Topics on Customer Satisfaction

List of Project Topics for Final Year Research Students in Nigeria


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List of Final Year Project Topics on Customer Satisfaction


  • Customer Satisfaction And Loyalty In A Financial Institution

  • Bank Service Delivery And Customers’ Satisfaction In Nigerian Banks

  • Customer Perceived Value And Customers Satisfaction In Travel Agency In Nigeria

  • The Effect Of Customer Relationship Management (CRM) On Customer Satisfaction

  • Road Transportation Management And Customers Satisfaction In Nigeria

  • Customer Satisfaction And E- Banking; A Comparative Analysis Of GTB And Zenith Bank

  • Bank Credit Facility And Customers’ Satisfaction

  • The Effect Of Electronic Payment System On Customer Satisfaction In Nigeria Banking System

  • Customer Satisfaction And Loyalty In Logistics Services

  • Effect Of Innovation On Customer Satisfaction Of Selected Airlines In Lagos State, Nigeria

  • Impact Of Automated Teller Machine On Customer Satisfaction In Banks

  • The Role Of Complaints Handling System In Enhancing Customer Satisfaction

  • Effective Marketing As A Tool For Achieving Maximum Customer Satisfaction In Telecommunication Industry

  • Effects Of Innovation Towards Meeting Customer Satisfaction In Nigeria Banking Sector

  • Impact Of Customer Satisfaction Strategies On Customer Retention In Commercial Banks In Nigeria

  • Distribution Strategies And Customers Satisfaction Of Soap Manufacturing Firms In Portharcourt

  • The Effect Of Marketing Mix Elements On Customer Satisfaction In The Telecommunication Sector: A Case Study Of MTN Communication

  • Impact Of Electronic Payment System On Customer Satisfaction

  • Effect Of Covid 19 Pandemic On Customer Satisfaction In The Banking Industry

  • The Impact Of Banking Services On Customer Satisfaction

  • Impact Of Metering On Customer Satisfaction In Electricity Company (A Case Study Of Eko Distribution Company)

  • Distribution Strategies And Customer Satisfaction In Manufacturing Firms

  • Impact Of Automated Teller Machine On Bank Customers Satisfaction In Banks

  • Service Quality And Customer Satisfaction Of Selected Money Deposit Banks In Port Harcourt

  • Factors Affecting Customer Satisfaction On Online Shopping

  • Achieving Customer Satisfaction In A Multinational Company (A Study Of Nigerian Bottling Company Plc)

  • Role Of E- Commerce In Improving Customers Satisfaction (A Case Study Of Jumia)

  • Impact Of Internet Banking On Customer Satisfaction

  • Impact Of Customer Satisfaction Strategies On Customer Retention In First Bank Nigeria Plc

  • The Role Of Public Relations In Enhancing Customers’ Satisfaction (A Case Study Of Nigerian Airways Enugu)

  • Implication Of Electronic Banking And Customers’ Satisfaction In Nigeria Banks

  • Effectiveness Of Innovative Customer Service As An Aid To Increasing Customer Satisfaction In Telecommunication Industry

  • The Impact Of Automated Teller Machine (ATM) On Customer Satisfaction In Access Bank Nigeria Plc, Kaduna

  • Service Quality And Customer Satisfaction Of Selected Money Deposit Banks

  • The Impact Of Relationship Marketing As A Tool For Customer Satisfaction And Profitability

  • The Impact Of Employee Training And Development Programs On Service Quality And Customer Satisfaction In The Hospitality Industry: A Case Study Of Selected Hotels Within Lafiya Metropolis, Nasarawa State

  • Effect Of Innovation On Customer Satisfaction In Electricity Distribution Company

  • Electronic Payment Of Small And Medium Scale Enterprises And Customer Satisfaction (A Case Study Of Ekiti Metropolis)

  • Role Of Public Relations In Enhancing Customer Satisfaction

  • Impact Of Total Quality Management Techniques On Customer Satisfaction In Kaduna Water Corporation, Kaduna

  • Impact Of Total Quality Management Practices On Customer Retention And Satisfaction

  • The Effects Of Telecommunication Service On Customer Satisfaction In Nigeria

  • Impact Of Total Quality Management On Customers’ Satisfaction And Bank Profitability

  • Bank Credit Facility And Customers’ Satisfaction In The Backing Industry

  • Impact Of Employee Satisfaction On Customer Satisfaction (A Case Study Of Airtel Nigeria)

  • E-Commerce And Customer Satisfaction (A Study Of jumia.com And olx.com)

  • Impact Of Online Bus Booking On Customer Satisfaction (A Case Study Of God Is Good Motors, Ajah Terminal, Lagos)

  • Customer Satisfaction And How ATM User’s Perceive ATM Services Within Yola-Metropolis

  • The Role Of E-Commerce In Improving Customer Satisfaction

  • How To Achieve Service Performance Standard And Good Customer Satisfaction

  • Management And Customers Satisfaction Of Road Transportation

  • The Impact Of Customer Relationship Management On Customers’ Satisfaction

  • Effect Of Re-Branding On Customer Satisfaction In Cooperate Organization

  • The Effect Of Electronic Payment Systems On Customer Satisfaction: A Case Study Of Dominion Shopping Mall, Ado Ekiti

  • An Assessment Of The Impact Of Improving Customer Satisfaction In Food Sector: A Case Study Of Mahorgany Health Food Ltd, Ghana

  • Study Of Customer Satisfaction In The Banking Sector

  • Appraisal Of The Effect Of Electronic Payment System On Customer Satisfaction In Nigeria Banking System: A Study Of Access Bank Plc, Calabar

  • Factors Contributing To Customer Satisfaction And Loyalty In Financial Institution

  • An Assessment Of Customer Satisfaction In Banking Industry

  • Impact Of Co-Creation Of Customers / Consumer Retention And Satisfaction

  • Application Of Marketing Concepts In Banking Industry And Its Effect On Customer Satisfaction

  • Impact Of The Agency Banking On Customers’ Satisfaction In Rural Areas Of Nigeria (A Case Study Of Firstmonie Agents And Customers In Itu LGA Of Akwa Ibom State

  • Roles Of Mobile Banking In Enhancing Customer Satisfaction In The 21st Century (A Case Study Of Fidelity Bank Main Branch Maiduguri)

  • Impact Of Electronic Banking On Customer Satisfaction

  • E-Banking As A Tool For Enhancing Customer’s Satisfaction In The Banking Sector (A Case Study Of Unity Bank Plc)

  • Service Delivery And Customer Satisfaction In Transport Business

  • Customer Satisfaction And Its Implication On Banks Performance In Nigeria

  • Impact Of Market Segmentation On Customer’s Satisfaction

  • The Effect Of Product Quality Control On Customer’s Satisfaction (A Case Study Of Cadbury Nig. Plc)

  • Customer Care Management And Customer Satisfaction Of Selected Eateries In Port Harcourt

  • Customer Care Management And Customer Satisfaction In Selected Eateries

  • Influence Of Public Relations On Customers’ Satisfaction

  • The Roles Of Effective Distribution Channels On Customers Satisfaction (A Case Study Of Nigeria Bottling Company Plc, Ilorin, Kwara State)

  • Bank Charges And Customer Satisfaction In The Nigerian Banking Sector

  • The Influence Of Service Convenience On Customer Satisfaction On Banking Industry

  • The Impact Of Quality Raw Materials On Customers Satisfaction

  • Impact Of Customer Satisfaction Strategies On Customer Retention

  • Impact Of Perceived Service Quality On Customer Satisfaction And Brand Loyalty (A Case Study Of Honeywell Flour Mills Plc)